Below you will find all information about dispatch and shipping. If you can't find the answer you are looking for then please contact us here.
*COVID 19 DELIVERY UPDATE*
Please be aware that due to the current circumstances, Royal Mail are experiencing delays. So once we have dispatched your order, unfortunately we cannot control how long the delivery will be. Please make sure you order your gift boxes with plenty of time to arrive before the needed date. If you have any questions then please message us and we will help as best as we can, thank you.
Please allow up to 3 working days (not including weekends), for us to dispatch your order. Where possible, we will dispatch your order the next working day.
Once your order has been dispatched, you will receive a dispatch e-mail. Please then allow the delivery times listed below. *There may be some delays postage due to Covid 19*
*Dispatch for Biscuit Boxes* - Please allow 3-5 working days as biscuits are baked fresh.
We are currently shipping our boxes with Royal Mail.
We have different sized boxes which have different shipping costs. Please see below.
Create Your Own Gift Boxes
Large gift box
- 1st class - £5.60 Royal Mail - approx 1-2 days (not guaranteed - possible delays)
- 2nd class - £2.95 Royal Mail - approx 2-3 days (not guaranteed - possible delays)
- 1st class - £2.40 Royal Mail - approx 1-2 days (not guaranteed - possible delays)
- 2nd class - FREE Royal Mail - approx 2-3 days (not guaranteed - possible delays)
*Please only order 1 create your own gift box per order, as otherwise we will not know what items are for what box, thank you*
Pre-Made Gift Boxes
All boxes with the word *LETTERBOX* in the name, are classed as a LARGE LETTER (letterbox size)
- 1st class letterbox - £2.40 Royal Mail - Approx 1-2 days (possible delays)
- 2nd class letterbox - FREE Royal Mail -Approx 2-3 days (possible delays)
All other boxes are classed as a SMALL PARCEL.
- 1st class small parcel - £5.60 Royal Mail - Approx 1-2 days (possible delays)
- 2nd class small parcel - £2.95 Royal Mail - Approx 2-3 days (possible delays)
We can only ship to 1 address per order. So if you would like to ship to more than 1 address, then you will need to place separate orders to do this.
If you would like to order more than 1 gift box to the same address, then this is possible. However, due to our packaging, your gift boxes will be packaged and sent separately, meaning there will be a shipping fee per box. This will automatically be updated at checkout.
*Please bear in mind that some of our gift boxes include chocolate items. We will do our very best to package them well, however we cannot guarantee that they won't be affected in extreme warm weather. Thank you*